Privacy Policy

Last updated: October 23, 2026

Roadline LLC (“Roadline,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and when we share it when you visit our website or contact us about equipment transportation.

Information we collect

We may collect information you choose to provide when you contact us by phone or email, including your name, company name, phone number, email address, message, and information about a shipment such as equipment, dimensions, pickup location, destination, and requested timing.

If you opt in to dispatch text messages, we collect your mobile number and the record of your consent. We may also receive information about messages sent to you and your replies, including opt-out requests.

When you visit the website, the website hosting service may automatically process basic technical information such as your IP address, browser type, and request logs to deliver and protect the site.

How we use information

We use information to respond to inquiries, prepare and coordinate transportation, provide dispatch and shipment status updates, support customers, maintain our business records, and operate and protect our website and services.

We send text messages only for dispatch and shipment-related information to people who have agreed to receive them. We do not use SMS consent to send promotional marketing messages.

How information is shared

We may share relevant information with our personnel and service providers when needed to coordinate transportation, operate our communications, or provide requested services. For example, mobile numbers and message/consent details may be processed by our SMS and telecommunications providers to deliver dispatch messages and support opt-outs. These providers may use the information only to provide services to us and as otherwise permitted by law.

No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes. We do not sell mobile numbers or SMS consent for third-party marketing.

We may also disclose information if required by law or when reasonably necessary to protect our rights, customers, or services.

Retention and security

We retain information for as long as reasonably needed for the purposes described above, including transportation coordination, business records, legal obligations, and handling disputes. We use reasonable safeguards designed to protect information, but no method of transmission or storage can be guaranteed completely secure.

Your choices and SMS messages

You can opt out of dispatch text messages at any time by replying STOP. For help, reply HELP or contact us using the details below. Opting out of texts does not prevent you from contacting Roadline by phone or email.

For details about our dispatch SMS program, see our SMS Terms & Conditions.

Contact us

For questions or requests related to this Privacy Policy, contact Roadline LLC at dispatch@roadlinellc.com or +1 503-436-5347.